This page explains how to delete your Ridegain account and the data associated with it. See also our Privacy Policy.
Deletion takes effect immediately. Your Strava authorization is revoked at the same time, and the training data held on that device is erased as well.
If you can no longer access the App, email mitkcycling@gmail.com from the address associated with the Google account you used to sign in, with the subject "Account deletion request". We will process the request and confirm by reply, normally within 30 days.
| Data | What happens |
|---|---|
Account identifier (Google sub, our user ID) | Deleted immediately |
| Device information (device ID, platform, push token, last access time) | Deleted immediately |
| Strava connection (athlete ID, encrypted access and refresh tokens, scopes) | Deleted immediately, and the authorization is revoked on Strava's side |
| Settings and metrics backup (FTP and body-weight history, custom workouts, notifications, unit and language preferences) | Deleted immediately |
| Rides awaiting upload, including raw waveform | Deleted immediately |
| Incoming Strava events | Deleted immediately |
| Training data on the device you used to delete the account (ride history and raw waveforms) | Erased immediately, and you are signed out |
No backup copies are retained after deletion. We keep no data beyond the above on our servers.
Signing in is optional. Without an account, Ridegain records and stores your rides entirely on your device, and nothing is sent to our servers.